Patient coordinator
Carla Nedelcu
Carla Nedelcu is the person who holds your hand (figuratively, but sometimes literally too) from the first question to the last treatment.
She explains the plan in plain words, helps you with payment options and makes sure no one gets lost between appointments. Her job is to turn a medical journey into a clear, calm experience.
She has a rare talent for anticipating questions before you ask them — because, she says, no one should leave a clinic with more question marks than they came with.